The restaurant industry is adopting new-age technologies such as artificial intelligence (AI), blockchain, big data analytics, cloud, to boost productivity. These technologies assist the industry in fulfilling customer demands and delivering more excellent experience. With the promise of transparency and accuracy, modern technology solutions are helping food joints, hotels, and other food outlets address the concerns of rising costs, strict regulations, safety standards, and changing customer trends. Most businesses that use high-tech solutions are now finding it easier to upscale their quality of service while simultaneously increasing customer engagement. This has become a reality because of automation, which reduces the dependence of resources and allows the staff to focus on delivering enhanced experiences rather than spend time on mundane tasks.
Today, there is a bevy of food and beverage solutions uniquely tailored to the food and beverage arena. With the rampant growth of data, food manufacturers are using data analytics to gain insights into essential data to provide superior customized services. Besides, the popularity of sensors has ushered in a tremendous amount of information related to consumer behavior and the products they like. Also, solutions leveraging mobility and omnichannel assist the food vendors with tremendous execution capabilities. Considering the importance of quality food in demand today, AI solutions assist restaurants in their procurement processes. They also cater to the need for accounting and workforce management, one of the most expensive areas of the business. AI solutions have opened the door for the food vendors to work with growers who deliver high-quality food items, paving the way for better health, which is an integral part of customer experience.
The food and beverage industry, however, has a distinct set of challenges. The ‘one size fits all’ approach does not fit anymore. That said, the best recourse for companies is to evaluate and choose the appropriate solutions needed for their business. Aimed at this, APAC CIO Outlook is presenting its special edition on food and beverage technology.
This edition brings you the companies that are providing cutting-edge food and beverage tech solutions. We hope the exhaustive information presented in this edition comes in handy for you to choose the right partner. In our selection, we looked at companies’ ability to identify client requirements, develop a strategic approach, and provide support and customization through their offerings.
We present to you APAC CIO Outlook’s “Top 10 Food and Beverages Technology Companies - 2020.”