The food and beverage sector is adopting the latest technology trends to meet the growing customer needs and stringent compliance requirements. Technologies such as artificial intelligence (AI) and machine learning are high on priority for quality control and effective inventory management. Through cutting edge sensors and high-precision analytical tools, the food and beverages industry participants—including hotels, restaurants, and many others—can monitor the condition of food items and beverages in real-time. This proactive approach allows organizations to reduce unnecessary cost, improve their bottom line, and enhance the brand value.
The other key area of focus for the food and beverages industry is automation. With an aim to reduce human intervention in mundane activities and drive workforce efficiency, many restaurateurs are adopting innovative automation technologies. Robots, for instance, can play a crucial role in eliminating human-caused food contamination and improper processing of food items. With a consistent food quality delivered in time, organizations can drive their customer satisfaction for a broader customer demographic.
Today, there are a bevy of solutions that are uniquely tailored to the food and beverages arena. Intuitive hardware and software solutions for POS and kitchen management streamline overall productivity. In addition, solutions that leverage data analytics, mobility, and omnichannel take the business execution capabilities of a restaurant to the next level. Kiosk solutions and machine learning-based apps running on the tablet placed on the table drive customer experience. There are also solutions that record the preferences of a particular customer and proactively streamline the food choices based on their historical data. This profiling allows organizations to bridge the connectivity gap and improve customer loyalty.
Considering the importance of quality food in the fast-paced life of today, the AI-based solutions guide the restaurant owners in their sourcing and procurement needs. Allowing the restaurateurs to work with growers who deliver high-quality food items, they pave the way for better health, which is integral to customer experience in the long run for any restaurant. They also cater to an organization’s needs in the areas of accounting and workforce management, which is one of the most expensive parts of the business. With greater automation, the organizations can improve profits, reduce wastage, and improve employee experience as well. While AI solutions are crucial, their performance hinges on access to quality data. The modern food and beverages solution providers, to that end, are offering solutions that break the siloed walls and democratize access to rich and actionable data from across channels, including physical, digital, online, and social.
To help CIOs navigate through the list of food and beverages technology solution providers, our distinguished selection panel, comprising CEOs, CIOs and VCs, industry analysts and the editorial board of APAC CIO Outlook narrowed the top 10 food and beverages technology solution providers that exhibit competence in providing competent and robust technology solutions.
We present to you APAC CIO Outlook’s “Top 10 Food and Beverages Technology Solution Providers 2019.”
