Dragontail Systems: The Restaurant of the Future is Here

Top 10 Food and Beverage Technology Companies in Australia and New Zealand - 2019

The food and beverages industry is all set to embark on the digital journey with the advent of smart and intuitive technologies that drive visibility and preparedness. The industry aims to tap the ubiquitous mobile devices and connected technologies to enhance the consumer experience. The modern technologies bring a radical shift in the way the backend operations have been carried out over the years. Not to mention, they will completely redefine the front-end customer-facing processes in ways unimagined. As customers demand a variety of food choices, easy ordering, and faster delivery, modern restaurants, hotels, and quick service restaurants, among others must adopt a fresh approach to their processes.

Automation is set to make a grand entry into the food and beverages space. Having brought great value to the manufacturing and CPG (consumer packaged goods) industries, automation is now set to eliminate major redundancies and risks caused due to human intervention. Many restaurants are employing robots to bring enhanced accuracy and consistency in food preparation. As labor availability and cost crisis grips the industry, robots are the perfect fit for restaurants that are desirous of attaining higher customer satisfaction for a broader customer demographic.

With the democratisation of online, there are a growing number of restaurants that only cater to online orders. Such restaurants are increasingly equipping themselves with smart appliances and equipment that aid cooks and chefs to process food. Growing demands for faster delivery times will further push these restaurants to adopt automation and robotic technologies. From flipping burgers to managing the grill to tossing salads, the potential for robotic intervention is boundless.

As customers grow more digitally connected, their demand for better services is soaring. In such a scenario, personalisation is the next big push in the food and beverages industry; and restaurateurs plan to achieve this with data. Data hungry organizations are constantly assessing their customer’s food ordering patterns to deduce food preferences and other behavioural traits. These data provide insights on supplies-gathering, allowing the internal systems of a restaurant to place replenishment orders automatically. Such cutting edge technological features will enable small businesses to compete with globally established favorites.

At its core, the demand for organic produce is urging the food industry to adopt new technologies. Food warehouses and supply chains are also undergoing changes to keep up with the commercial trends in the industry.

To help CIOs navigate through the list of food and beverages technology solution providers, our distinguished selection panel, comprising CEOs, CIOs and VCs, industry analysts and the editorial board of APAC CIO Outlook narrowed the top 10 food and beverages technology solution providers in Australia and New Zealand that exhibit competence in delivering innovative technologies.

We present to you APAC CIO Outlook’s “Top 10 Food and Beverages Technology Solution Providers in Australia and New Zealand–2019.”

TOP VENDORS

Top Food and Beverage Technology Companies in Australia and New Zealand

Dragontail Systems

World’s leading professional solution, Dcorp Corporation is in the Multinational company network with more than 250 branches. It is a consulting and deploying management solution for F&B, Hospitality, and Retail industry with Professional and Pioneer Technology Solutions. Their solutions meet the most stringent requirements of international organizations for accuracy and transparency, such as Ernst & Young, PwC. The world, like KFC and Burger King in Vietnam, the leading F&B companies, are using Dcorp Corporation’s solution. It helps them to standardize and upgrade the operation process to expand the business chain quickly

www.dragontail.com
PAR Technology Corporation (NYSE: PAR)

PAR Technology Corporation is a provider of software, systems, and service solutions to the restaurant and retail industries. Today, with 40 years of experience and point of sale systems in nearly 100,000 restaurants and more than 110 countries, PAR is redefining the point of sale through cloud software and bringing technological innovation to all corners of the enterprise. PAR’s government business is a leader in providing computer-based system design, engineering and technical services to the Department of Defense and various federal agencies

www.partech.com
Summit Innovations

Summit Innovations develops market-leading solutions for the Quick Service Restaurants (QSR) industry and service industry around the globe. It provides the world´s most advanced QSR Drive-Thru Systems—a multi-sensory solution that engages the crew and management together—that display performance data in real time and can be configured to any drive- through layout, be it single lane, dual lane or multiple lanes. Summit’s strategy is to provide superior service to its customers, with a clear focus on delivering specialised design installation and service across an innovative product range enhancing customer service within the QSR industry

summitinnovations.com
Aldus-Tronics

Aldus-Tronics has been serving the manufacturing industry across Australia and the World since 1949. Whether the customer need is related to printing, product decoration, or product identification, Aldus-Tronics has a solution for them always. The company has a range of brands, coupled with their in-house engineering and manufacturing capability and that positions it as the first choice for any printing, labeling, coding, or any product branding application. By calling one of their local offices anytime for expert advice on a solution, they shall deliver the service as well as suggest improvements and cost down the business expenses
LINCO FOOD SYSTEMS

LINCO FOOD SYSTEMS is a wholly-owned and operated Australian company with over 40 years’ experience providing innovative and customized processing, packaging, and labeling solutions for industries. Their goal is to improve productivity by offering the best advice, leading technology, first-class service, and customized solutions to get the best results. Their services include demanded and planned service, preventative maintenance programs, spare parts supply, layouts and designs, and project management. The company’s long-term partners and suppliers are world-leading processing, packaging, and labeling equipment manufacturers with a focus on continuous product development, functionality, and innovation
Menumate

At Menumate they focus on one thing, which is improving the client’s profit. To run a successful and profitable hospitality business, Menumate takes a lot of effort, dedication, and planning. They deliver a complete package of POS tools, loyalty programs, and reporting systems to help the hardworking clients, achieve financial success. With smart technology and in-depth training that optimizes operations, increases customer loyalty, cuts costs, and maximizes profit, and they deliver their services. By providing industry-standard training and best practice methodology, they ensure their products and services continually meet or exceed our clients’ needs
Pivotal Business Systems

Pivotal Business Systems is a partner that is worth trusting and is an independent, privately-owned Technology Solutions Company. They don’t offer you just one choice but offer the best technology from the brand that best meets the unique customer needs. These technology solutions can help customers to securely and effectively manage data and costs, improve document workflow and process optimization, increase operational efficiency, and control technology. In the company’s 40 years of business, they have expanded to over 40 employees, making them big enough to serve any sized business
Restoplus

Restoplus specializes in making mobile apps for restaurants/cafes. It allows the verified customers to place orders directly from the app and place unlimited orders with no per-transaction cost. They run their loyalty program with custom-designed loyalty cards that reflect the client’s brand. Restoplus, creates promotional offers for the customers using coupon codes the client makes without any limitations on the coupon codes. They help the companies to keep the customers informed of the events and promotions by sending push notifications. With it, a single app can support multiple locations either as part of one entity or a franchise model
Safe2Pay

Safe2Pay provides tailored payments solutions for businesses of any size. With a secure, tokenized payment platform at its core, Safe2Pay's integrated payment gateway and EFTPOS solutions enable multiple payment channels to run under the one roof. Their integrated payment solutions include EFTPOS, Payment Gateway, Virtual Terminal, PocketPOS, and Hosted Payment Page. It partners with some of the world's largest payment processors, holding global patents and integrating with over 60 Property Management & POS systems including Oracle OPERA, Symphony & MICROS. Safe2Pay has become one of the fastest-growing payment technology companies in Australia
Twirll

Twirll is an embedded digital cloud platform that helps companies develop, automate and scale their infrastructure through their technology & business connect infrastructure. Twirll Business users use this Twirll application for their day-to-day activities, including Sales Point, Order Management, Inventory Management, and many others. Twirll's Business Analytics and Reporting Solution allows customers to gain insight into sales, financials, operations and short URLs, helping businesses analyze their company accounts and grow their company